EISENHOWER PUBLIC LIBRARY DISTRICT
...Serving Harwood Heights and Norridge since 1972
4613 N. Oketo Ave. Harwood Heights, IL 60706 Phone: 708-867-7828 TTY: 708-867-6362 Fax: 708-867-1535
Eisenhower Public Library District Email Reference Service
Dear Eisenhower Public Library District Patrons:
We are pleased to provide you with e-mail reference service. Please read the following information carefully before submitting your question to the Eisenhower Public Library Answers Desk staff.
Guidelines for E-mail Reference Service
We will answer short, factual questions. Please include your full name, telephone number and library card number (if applicable). Please give us as much background information for your question as possible. Telling us which sources you have already tried can help us answer more quickly. If you will not need the answer after a certain time, please include that information as well. A librarian may contact you for more information if necessary.
Whenever possible, the Answers Desk staff will respond to questions received from Monday through Thursday within 24 hours. Questions received over the weekend may require a longer response time. If you would like an immediate response and for more detailed questions, contact the Answers Desk during Library hours at 708-867-7828.
If your question meets these guidelines, then feel free to e-mail the Answers Desk staff: reference@eisenhowerpld.org
Thank you!
Sincerely,
Your Eisenhower Public Library District Answers Desk Staff