If you receive phone calls letting you know when on-hold items are ready to be picked up, these calls will switch to automated, prerecorded messages on June 6th. In addition, these calls will let you know if you have overdue items or bills on your account. Calls will only be made during the following times: Monday through Friday: 10:30 am – 7:30 pm and Saturdays and Sundays: 11:00 am – 6:00 pm. If you’ve been receiving notifications via email or text, nothing will change.
After the new phone system goes into effect, you’ll be able to call the Library Notification System at 1-877-662-8190 to access a list of borrowed items, holds ready for pickup, overdue items, or unpaid fines. You’ll even be able to renew items and change your library PIN through this service.
If you have any questions about the new Library Notification System, please call us at 708-867-7828.