No Late Fines for Residents
Norridge and Harwood Heights residents are not charged late fees for overdue items.
However, once borrowed materials are 42 days past due, residents will be billed a replacement cost and processing fee. Lost or damaged materials will also incur a bill equal to the cost of replacement plus a $5.00 processing fee. Bills may be paid with cash, check, or credit card at the Library Services Desk or with a credit card on your online library account.
Borrowing Terms & Non-Resident Fines
| Collection | Loan Period | Renewable? | Fine Rate for Non-Residents |
|---|---|---|---|
| Books, Audiobooks & CDs | Three Weeks | Yes. Provided there are no holds by others. | 15 cents/day |
| New Books & Compact Discs | Two Weeks | Yes. Provided there are no holds by others. | 15 cents/day |
| Feature Film DVDs & Blu-Rays | One Week | Yes. Provided there are no holds by others. | 15 cents/day |
| Nonfiction DVDs, TV Series & Boxed Sets | Three Weeks | Yes. Provided there are no holds by others. | 15 cents/day |
| Console Games | One Week | Yes. Provided there are no holds by others. | 15 cents/day (not available to Chicago Public Library cardholders) |
| Eisenhower Exclusives | Two Weeks. Limit of three per card. | No | Exclusive to Norridge/Harwood Heights residents |
| Cricut Cartridges | Three Weeks. Limit of three per card. | Yes. Provided there are no holds by others. | Exclusive to Norridge/Harwood Heights residents |
| Kids Holiday Books | One Week | No | 15 cents/day |
Illinois-Wide and Out-of-State interlibrary loans may have different loan periods and fine rates depending on the loaning library’s policies.
Some Special Collection items may also have different loan periods and fine rates. Any questions about Special Collection items can be answered at the Library Services Desk or by calling 708-867-7828.
Chicago Patrons
As a library which reciprocates borrowing with the Chicago Public Library, the Eisenhower Library upholds, for Chicago patrons, the circulation policies of the Chicago Public Library.
Chicago residents are limited to:
- No more than eight holds per account.
- No more than 50 borrowed items per account at once time.
- No borrowing on accounts with $10.00 or more in fines.
- No digital media, including ebooks, downloadable audiobooks, and Playaways.
- No items from the Eisenhower Exclusives Collection and some Special Collection items.
- No types of items which are not owned by the Chicago Public Library such at console video games, kits, canvas bags, and other non-traditional library materials. (updated 04/25/2023)
These are the policies of the Chicago Public Library. Any concerns should be directed to the Commissioner of the Chicago Public Library at 312-747-4090.
