No Late Fines for Residents
Norridge and Harwood Heights residents are not charged late fees for overdue items.
However, once borrowed materials are 42 days past due, residents will be billed a replacement cost and processing fee. Lost or damaged materials will also incur a bill equal to the cost of replacement plus a $5.00 processing fee. Bills may be paid with cash, check, or credit card at the Library Services Desk or with a credit card on your online library account.
Borrowing Terms & Non-Resident Fines
| Collection | Loan Period | Renewable? | Fine Rate for Non-Residents |
|---|---|---|---|
| Books, Audiobooks & CDs | Three Weeks | Yes. Provided there are no holds by others. | 15 cents/day |
| New Books & Compact Discs | Two Weeks | Yes. Provided there are no holds by others. | 15 cents/day |
| Feature Film DVDs & Blu-Rays | One Week | Yes. Provided there are no holds by others. | 15 cents/day |
| Nonfiction DVDs, TV Series & Boxed Sets | Three Weeks | Yes. Provided there are no holds by others. | 15 cents/day |
| Console Games | One Week | Yes. Provided there are no holds by others. | 15 cents/day |
| New Blu-Rays & Console Games | One Week | Yes. Provided there are no holds by others. | 15 cents/day |
| Eisenhower Exclusives | Two Weeks. For residents only. Limit of three per card. | No | N/A |
| Cricut Cartridges | Three Weeks. For residents only. Limit of three per card. | Yes. Provided there are no holds by others. | N/A |
| Kids Holiday Books | One Week | No | 15 cents/day |
Illinois-Wide and Out-of-State interlibrary loans may have different loan periods and fine rates depending on the loaning library’s policies.
Some Special Collection items may also have different loan periods and fine rates. Any questions about Special Collection items can be answered at the Library Services Desk or by calling 708-867-7828.
Chicago Patrons
As a library which reciprocates borrowing with the Chicago Public Library, the Eisenhower Library upholds, for Chicago patrons, the circulation policies of the Chicago Public Library.
These are the policies of the Chicago Public Library. Any concerns should be directed to the Commissioner of the Chicago Public Library at 312-747-4090.
Chicago residents are limited to:
- No more than eight holds per account.
- 50 borrowed items per account.
- Borrow up to five console games at one time.
- Borrowing on an account with under $10.00 in fines.
- No digital media, including Playaways.
- No items from the Eisenhower Exclusives Collection and some Special Collection items.
