To increase online security and privacy, Hoopla will require all users to provide their library PIN beginning Tuesday, December 10th. Continue reading for information on adding or resetting your PIN.

How to add your PIN to your Hoopla account
Here are instructions, based on how you use Hoopla: iOS | Android | Web
Your PIN does not replace the password you have already created to log in to your Hoopla account. You will still need to use your password to log in.

Forgot your library PIN?
Your PIN is usually the last four digits of your library account’s primary phone number. If that does not work, you can select the “Forgot My PIN” link on the patron log in page. You will be sent an email with instructions to reset your PIN. If you are unable to reset your PIN via email, please visit the library and we will help create a new PIN.

More Help
For more help with your Hoopla account or library PIN, please call 708-867-7828. However, to protect your privacy we will be unable to reset PINs over the telephone.