If you have questions about getting a library card, accessing your library account, or using any of our digital materials, our librarians are standing by to offer help. We’re also available for non-library related reference help, such as COVID-19 updates, looking up phone numbers, or information on tax documents.

You can get in touch with us at reference@eisenhowerpld.org, with our live online chat, or by calling 224-585-8029.

Live Online Chat

With our online chat (on the lower right corner of your screen) you can speak one-on-one with a librarian during scheduled hours. Questions left outside of scheduled hours will be answered as soon as possible. Please give us 48 hours to respond.

Scheduled Live Chat Hours

Monday – Thursday:
9:00 – 11:00 AM
5:00 – 7:00 PM

Friday – Saturday:
9:00 – 11:00 AM

Phone Help

For assistance over the telephone, call 224-585-8029. Leave a message with your question and we will return your call within 48 hours.