With Cook County and the rest of the state expected to move into Phase Three of Governor Pritzker’s Restore Illinois plan at the end of the month, Eisenhower staff will be in the building during the last week of May to begin implementing our plan to resume physical library services.
Beginning June 1st, library staff will be in the building taking phone calls from 9:00 AM – 5:00 PM, Monday – Saturday.
On June 4th we will begin offering home delivery of library materials to Norridge and Harwood Heights residents.
Our first priority will be the delivery of materials currently on our holds shelf. So if you’ve had a book or movie on our hold shelf since before the stay-at-home order, you should expect a phone call soon to arrange for delivery.
Next, we’ll begin fulfilling new requests for library materials. Requests will be limited only to items currently on hand in the Eisenhower collection and you may request up to ten items per library card.
To request a delivery:
Place holds on books, movies, or other items as you normally would. You can place holds in the library catalog or by calling 708-867-7828.
When your loans are ready, delivery will be arranged by phone.
Your loans will be delivered to your home and you will receive a phone call or text message letting you know when they have arrived.
Beginning June 29th, materials may be returned in the drive-up book drops accessible from Wilson Avenue.
Once home delivery is running effectively, we will begin offering the option for curbside pickup for both drivers and pedestrians. This is tentatively planned for July 6th.
Initially this service will be available only to Norridge and Harwood Heights residents. Look for an announcement when curbside pickup will be available to Eisenhower patrons who live outside of Norridge or Harwood Heights.
Opening the Building
When it comes to reopening the library building, we are following guidelines from the Governor’s Office and the Illinois Department of Public Health. These guidelines call for a continued decline in the rate of new COVID-19 cases and adequate community hospital capacity, so we cannot offer a definitive reopen date.
When reopening does occur, we expect it to be with reduced patron capacity and other IDPH approved safety precautions.
We are dedicated to the health and safety of our patrons, staff, and community. During this reopening period we are implementing procedures to make the transition as safe as possible.
- While in the building, staff will be issued personal protective equipment including gloves, face coverings, and hand sanitizer.
- Commonly used surfaces such as doorknobs, keyboards, and desktops will be disinfected regularly.
- Staff experiencing Covid-19 related symptoms or who have ill family members will be actively encouraged to stay home.
- Based on current research, library materials will be quarantined for seven days before being returned to circulation. Materials will be checked in and removed from patron accounts after the end of quarantine. No late fees will be incurred.